Post Office

Any personal data Post Office collects from you relating to registration for the Digital Drop-ins, may be held and used by Post Office Ltd in connection with the drop-ins. Where you provide personal data to the Post Office you warrant that you have the necessary permissions for the publication of this personal data.

How Post Office specifically uses the data we collect from you, is explained below.

What data we collect about you

Post Office collects the data you have submitted as part of your registration process. This will include your name, address, and contact details.

Photographs may be taken at the Digital Drop-ins, which may include images of you.

What we use your personal data for

To allocate you a place on the Digital drop in session and or communicate with you regarding an event in your area or let you know when an event is coming up in your area.

To promote the drop in sessions and wider campaign in the media including, without limitation: press, online and social media platforms; and hosted content. This promotional activity may include the photographs of the drop-in events referred to above.

On what basis are we using your personal information?

To meet its legitimate interests:

  • so that Post Office can administer the digital drop-ins;
  • so that Post Office can promote the launch of the digital drop-ins campaign;

How long we keep your data

Post Office will retain your personal information, submitted as part of the registration for 12 months after the events. After which point, the data will be anonymised.

Who we share your data with

Your data will go through a third party hosting site who will not use or share your data and will just enable your registration.

Post Office may share photographs of the drop-in event with press and social media in order to promote the digital drop-ins campaign.

What are your rights in respect of your personal information

Under applicable law, you have rights to:

  • request information about the processing of your personal information, including the right to be provided with a copy of your personal information;
  • request the correction and/or deletion of your personal information, request the restriction of the processing of your personal information or object to that processing;
  • request receipt or transmission to another organisation, in a machine-readable form, of the personal information that you have provided to the Bank or Post Office; and
  • complain to the Information Commissioner’s Office, if your privacy rights are violated, or if you have suffered as a result of unlawful processing of your personal information.

Contact Us

If you have any questions about how we use personal information, or if you want to exercise your rights, please contact our Data Protection team by either emailing them at or writing to the Data Protection Officer, Post Office Ltd, Finsbury Dials, 20 Finsbury Street, EC2Y 9AQ.

If you have a complaint or concern about how we use your personal information, please contact us in the first instance and we will attempt to resolve the issue as soon as possible. You also have the right to lodge a complaint with the Information Commissioners Office at any time.